VoIP Business Services involves converged communications protocols over a single network. VoIP Business Services provides hosted IP communication and converged communications protocols over the same network for businesses. Companies are provided, hosted IP communication and other features including call recording, conferencing, audio/video, document sharing, and online web browsing all in a single place.
In the competitive world today, there is a growing demand for business services that are able to leverage unified communications to increase efficiency. This enables companies to take advantage of converged communications while at the same time improving services, productivity, and profitability. In this article, we will take a look at what VoIP business services are, how they work, and what benefits they offer to businesses.
VoIP is a way of making voice calls over internet lines.
It works just like regular phone services, except it utilizes the internet for voice transmissions instead of traditional phone lines. To make this possible, the service providers connect via a high speed Internet connection (ISP) rather than through copper wires. Business VoIP phone services are offered through converged communications networks which allows multiple providers to connect to each other at high quality and reliability. This ensures that the voice can be transmitted and received correctly regardless of which provider is participating in the communications process.
There are two different kinds of business VoIP services: IP-based and traditional analog. Traditional analog requires a phone line as well as a converter (known as an insert) in order to make telephone calls. Business VoIP services on the other hand use VoIP servers that operate independently from your computer or from a third party service provider. Since your computer does not need to deal with phones, the cost savings and other benefits associated with VoIP are much greater. This is what makes IP-based business phone systems so desirable.
The cost savings associated with VoIP-based telephone services is a prime benefit for businesses.
If you’re trying to manage communications expenses then switching over to an IP based system can save you up to 60% in long distance and international calling charges. There are also some tie-ins to VoIP providers that can help with bill management and additional customer perks like free VOIP minutes. The ability to make and receive telephone calls from anywhere in the world makes it possible for businesses to expand their business dramatically by adding employees and expanding into new markets.
Another major advantage to switching to a VoIP system is the incredible ease of setting up a conference call. Rather than being tied down with long distance and international rates, all you have to do is simply make calls. In addition, there are a number of different conference calling options that can be used effectively. Depending on your needs you may be able to use VoIP business services that offer unlimited long distance conference calls at no additional charge. There are also options that offer unlimited conference calls to toll free numbers and there are even plans that allow you to make calls while traveling on business trips. So no matter whether you’re traveling to attend an important business meeting or are going to attend an out of town conference, you can make all of your telephone calls from anywhere in the world for as long as you want.
The third major advantage to switching to a VoIP based telephone services is that it gives you the ability to seamlessly transition between internet and conventional services. Many companies are starting to provide their customers with the ability to utilize VoIP with traditional landline and even cellular lines. This is done via a feature known as ‘call forwarding’. With a call forwarding feature you will receive a call through your normal telephone line, and then forward the call to any number that is specified by you.
Call forwarding has many benefits, such as allowing you to utilize VoIP without having to change your existing communication systems. It also has the ability to provide your employees with an opportunity to be connected with the outside world even if they don’t have access to their personal computers.
- A good VoIP phone service provider will provide you with the ability to test your forwarding configurations before you make any permanent changes to your business communications.
- So if you are looking to save money and improve your business communications VoIP is definitely the direction to go in.
- Switching to this new communications technology is definitely going to help you and your business.