VoIP, which often stands for Voice over Internet Protocol, has become one of the latest and most cost effective ways to provide your business with an effective and efficient phone line. A PBX (Private Branch eXchange) phone system will generally come bundled with VoIP service as well as some other standard call management features. These include auto attendant, call forwarding, call waiting, call blocking, music on hold and more. One of the primary advantages of VoIP is that it eliminates the need for a phone operator or other communication medium. Instead, customers can use a simple VoIP phone to make telephone calls to another VoIP phone, as well as to an extension or another phone.
The benefits of having your VoIP system work on the Internet are obvious.
There are no additional fees involved for using VoIP, no contracts, and no extra hardware required. One of the primary disadvantages of VoIP systems that have been presented in the past (and present) is that they have never been able to compete with hosted PBX solutions. In fact, hosted PBX solutions have typically been more costly than traditional VoIP services, such as voice over IP. In this day and age it is almost essential to have a hosted PBX system if you want to avoid high long-distance charges, missed calls, voicemails, and more.
Fortunately, many of today’s top VoIP providers are now offering hosted VoIP plans that cost much less than traditional telephone service. In fact, many providers of hosted VoIP solutions are able to offer services at much less than traditional telephone companies. This has made it possible for many businesses to offer VoIP services without having to outsource large amounts of business phone traffic. It also has made it very easy for smaller businesses to use VoIP services. One of the biggest advantages of switching over to a hosted VoIP solution is the amount of time that can be saved.
Many businesses that are trying to cut expenses and save money in the process have switched their VoIP services over to hosted VoIP. For example, one high-tech company that specializes in VoIP called it quits just recently. The reason it had to stop is because it was spending too much money on its high-speed internet connection. When it switched over to a hosted VoIP service, it realized that it could save a lot of money and cut expenses by not having to pay for a traditional phone line that it would not even use. In the end, it was actually able to save the company thousands of dollars every month!
There are other high-tech firms that provide hosted VoIP as well.
Some of these firms provide hosted telephony and some provide hosted video. You can get your choice between these two options. The difference between these two options is that with a telephone service you have to maintain a connection with your local telephone company.
With a hosted VoIP service provider you don’t have to worry about maintaining a connection with your local carrier. All of your communication with other people is done via your own high-speed Internet connection. Another benefit is that with traditional phone lines you are restricted to specific areas that you can call. Once you move out of that area, that call is lost.
Some of the providers of voip phone solutions offer mobile apps that you can use to make VoIP calls from your smart phone. Now you can even make and receive calls on your Apple iPhone and iPad! Mobile apps for most providers are offered at no additional cost. Other providers offer mobile apps as part of a subscription, which can be paid for monthly or annually.
The superior technology used by providers today has made it possible for many businesses to function more efficiently. One such benefit is excellent customer support.
- If you have any questions or problems with your VoIP services, you can call the customer support line anytime day or night.
- In addition, if you have any technical difficulties, the customer support professionals of each provider will assist you in resolving the issue.
- You can also purchase IP Telephony hardware to install in your office or home to take full advantage of your new VoIP technology.